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American Health Care Academy Support

We make it our priority to meet your needs as quickly as possible. To help us correctly respond to your needs, we have compiled answers to our most frequently asked questions related to our CPR classes online below.

If your question is not answered below, please don’t hesitate to contact us by phone or email ([email protected]). We are always looking to update our list of FAQs with top queries from our customers or users interested in our CPR training courses.

  • Are you Nationally Certified?
  • How long does it take to complete your course(s)? Do I have to finish it all in one sitting?
  • How are your instructors trained?
  • How long will it take to receive my wallet certification card?
  • What if I don’t pass the quiz at the end of the course?
  • Does your course require an outside hands-on or skills test?
  • Do you offer Group Rates?
  • How much do your courses cost?
  • What happens once I have taken the American Health Care Academy’s online course(s)?
  • How long are your courses good for?
  • Is your certification accepted by my state/employer?
  • What are my choices for a method of payment?
  • How do I print my certification once I have passed?
  • What is an AED?
  • Who needs to take a Bloodborne Pathogens course?
Are you Nationally Certified?

Our instructors have passed courses by the American Heart Association (AHA) and our course curriculum follows AHA guidelines. American Health Care Academy training meets and often exceeds Nationally Accepted requirements set by Emergency Cardiovascular Care (ECC) and OSHA. Even though we pride ourselves in offering you a quality course, we suggest that you check with your organization, institution, or employer to ensure that our course(s) fulfills any specific set of requirements. American Health Care Academy will be more than happy to offer additional information about our outstanding and comprehensive online certification courses.

How long does it take to complete your course(s)? Do I have to finish it all in one sitting?

Our course(s) is designed to let you work at your own learning pace and schedule! The average completion time for our course(s) is 1 to 2 hours. The best part is that the course(s) does not have to be completed all in one sitting. You can log out and log back into the course at anytime. You will also have unlimited access to the course material for 60 DAYS from the date of purchase (a small fee may be applicable to unlock a course quiz after these 60 days; refer to Terms of Service).

How are your instructors trained?

Our instructors have passed the American Heart Association Courses. The instructors develop the course curriculum, quiz, and the material presented in the video demonstrations. Our instructors are also available for any questions or further clarification about the classes we offer.

How long will it take to receive my wallet certification card?

You will be able to print your wallet certification card immediately after passing the quiz. Please allow 5-7 business days for your mail in certification card to arrive.

What if I don’t pass the quiz at the end of the course?

We truly believe that you will be prepared for the quiz after reviewing our comprehensive course material. However, the final quiz can be taken as many times as needed to pass with a 75% or better, with no additional charge. Remember that all the true/false and multiple-choice questions are pulled from the course material, so you can re-review the curriculum if you don’t pass the first time.

Does your course require an outside hands-on or skills test?

No. Our interactive training includes step-by-step video demonstrations and detailed illustrations that allow you to practice along at your own pace. This training method will cover and build the skills required to perform CPR, execute basic First Aid procedures, and know how to react when you come into contact with blood. You will be certified upon successfully completing our comprehensive online quiz.

Do you offer Group Rates?

Yes, we have a renowned group program for groups starting with 5 individuals to larger, corporate group accounts. As the group size increases, we offer a better discount! The group account set up process is simple. Our program allows each individual to register and complete the course at his/her own pace and schedule. The group owner, or individual organizing the account, will also have access to various tools to track the group’s progress. Please click here to learn more about our group program and to register for an account.

How much do your courses cost?

Our CPR and First Aid courses each cost $13.95. We have two special combo courses that combines CPR and First Aid for $35.95. The price per course includes continued access to all course material, an immediate soft copy of your wallet certification card (once you pass the course), and a mailed, hard copy of the wallet card.

What happens once I have taken the American Health Care Academy’s online course(s)?

After you pass the quiz, you will be able to print out your wallet certification card immediately. If you complete the CPR, Healthcare Provider CPR/AED, or First Aid course you will be certified for 2 years from the issue date. The Bloodborne Pathogens course will be valid for 1 year from issuance date. Upon completion we believe that you will be prepared to confidently act in an emergency situation.

How long are your courses good for?

Our CPR/AED, Healthcare Provider CPR/AED, and First Aid certifications are valid for 2 years from the date your wallet certification card is issued. The Bloodborne Pathogens course is valid for 1 year form issuance date.

Is your certification accepted by my state/employer?

Certification requirements can be different for various states, institutions, and employers. Our instructors are trained by the American Heart Association (AHA) and our course curriculum follows AHA guidelines. American Health Care Academy training meets and often exceeds Nationally Accepted requirements set by Emergency Cardiovascular Care (ECC) and OSHA. Even though we pride ourselves in offering you a quality course, we sugge